One Child will invoice a centre each month or once a year depending on the frequency the centre has requested. Invoices are sent to the centre email address entered when setting up an account with One Child. The invoices are seven days prior to the due date. Only centre administrators can access invoices for a centre by using the left side menu “administration > invoices”.
A list of invoices may be viewed here. An invoice which has been paid will have a tick in ‘paid’ column. Unpaid invoices will have an ‘X’ in the paid column.
Click on the blue button (view invoice) to view the invoice.
There are two main steps in making a payment.
Click on the blue ‘View Invoice’ button. Make your payment with credit card (from the invoice page) or make a bank deposit (using the details on the invoice).
When you have made a payment you can alert One Child accounts payment has been made. We can then update your records faster. Choose the payment method and then click the green button ‘Notify payment made’.
When you notify us a payment has been made, the notification date will show in the Step 2 column as shown in the image above.
There are two payment methods available. Bank deposit or credit card.
To pay the invoice with a credit card click on the blue ‘View Invoice’ button for the invoice you wish to pay. This will take you to the invoice. Scroll to the bottom of the page and click on the green ‘Pay Now with Credit Card’ button.
You will be taken to a secure payment page.
To pay via bank deposit visit your banks website and use the details on the invoice to make payment. When making the payment via your institution please include the invoice number as indicated on the invoice.
When an invoice is paid we will verify the payment and then update the invoice. A date of received payment will be indicated on the invoice once we verify the payment in our account.
A copy of any invoice may be downloaded for your records.
Last Update: October 9, 2022