Frequently Asked Questions

One Child’s data is stored on servers in Sydney Australia to ensure that obligations to the Australian privacy laws for storing information online (Privacy Act 1988) can be met.

One Child is a password protected website application. We use encryption algorithymns to protect your password. As all passwords are encrypted we cannot retrieve a forgotten password but you can easily reset it.

We also use a 256 bit security certificate across all of our site. This is evident by the (green) lock on your browsers address bar and is the same technology employed by banks or websites where payments are made on a secure web connection. The certificate encrypts information which is sent from your device/computer to our server where information is stored.

Our servers are protected by a number of other security features including firewall technology and regular scans to detect viruses and malware etc.

Yes, you can find it here https://one-child.com/privacy-policy/

You can view our current pricing on our pricing page.

We keep our pricing as low as possible and as part of this we do not charge per child like our competitors.  We charge a flat monthly fee which will allow you to add all your children in care without going over budget.

We also have a flat monthly fee for family day care providers as well.

You can also sign up for a Free Trial with no obligation, no hard sell and no pre-payment.

There is no lock in contract to sign. You can cancel your use of One Child at any time.

Yes we sure do.  The free trial is two weeks but if you need longer we are happy to negotiate an extension.  We encourage everyone to try out One Child to see if it fits your needs. The free trial is on our live system so if you do get started during the free period all your work is available to just continue on with.

In all likelyhood you do not have to add any National Quality Framework.  We currently have these curriculum’s ready for you to select from.

  • My Time, Our Place
  • Belonging, Being & Becoming
  • Queensland Kindergarten Learning Guidelines
  • Te Whariki
  • Victorian Early Years and Development Framework
  • National Quality Standards (NQS)
  • National Quality Standards (2018 revised)
  • Principles & Practice

You can select one or several of these.  If you have your own you can also add a custom curriculum.  There is no limit to what you can add.

The selected curriculum is then available to link to your learning stories or planning with just a check of a box.  Really simple and easy!

You can use any device which is connected to the internet.  This means that you can use an Apple iPad or phone, Android tablet or phone, a desktop PC or laptop.  You do not need to download anything and can access One Child from anywhere in the world.